Terms and Conditions
1. About Us
Musk & Co. is a U.S.-based fragrance company offering premium fragrance oils and perfumes. Our website is intended to provide customers with a seamless shopping experience for all our curated scents.
2. Shipping Policy
We currently ship only within the United States. Orders are processed and dispatched within 3–7 business days. Shipping times may vary based on your location and selected shipping method.
3. Returns & Refunds
We aim to ensure your complete satisfaction. If for any reason you're not satisfied with your order:
-
You may return any unopened, sealed products within 30 days of purchase.
-
Products must be in their original packaging and condition.
-
We only issue refunds or replacements for damaged products upon receiving clear photo or video proof.
To initiate a return, refund, or exchange:
Please email our Customer Care Team at:
📧 info@themuskandco.com
Include the following in your message:
-
Your Full Name
-
Email Address
-
Order Number
-
Reason for Return
-
Indicate whether you want a Refund, Exchange, or Replacement
Return items to:
Musk&Co.
2632 Ridgewater Circle
Henderson, NV 89074
4. Privacy Policy
By placing an order or subscribing to our mailing list, you consent to us collecting your personal information (such as name, email, and address). This information may be used to:
-
Process orders
-
Contact you regarding order updates
-
Send marketing updates, new arrivals, and promotions
We never sell or share your personal information with third parties, except for essential service providers.
5. Product Disclaimer
Please note that:
-
Fragrance preferences are subjective.
-
Product appearance may slightly vary due to small-batch production.
-
Always store oils and perfumes in a cool, dry place.
6. Intellectual Property
All content on our website — including product images, logos, designs, and text — is the property of Musk & Co. and may not be reproduced or used without written permission.
7. Limitation of Liability
Musk & Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
8. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website.
9. Contact Us
If you have any questions about these Terms, please contact us at:
info@themuskandco.com